For Appointments

Tel: 01865 807192


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What is physiotherapy?

Physiotherapy helps to restore movement and function when someone is affected by injury, illness or disability. Physiotherapy will involve a thorough assessment of the problem and treatment including exercise, manual therapy (such as massage and soft tissue release, joint mobilisations, manipulation, acupuncture) , education and advice.


I need physio but it is not a sports injury, can you help?

Yes, definitely. We deal with a wide range of musculoskeletal problems and non-sporting injuries. These are some of the things which we can help with:

  • neck and back pain
  • shoulder, elbow, wrist or hand problems
  • hip, knee and ankle problems
  • arthritis
  • sports injuries
  • postural problems
  • biomechanical analysis or running or cycling technique
  • non-sporting and work related injuries
  • muscle, joint, tendon or ligament problems
  • nerve pain
  • rehabilitation following orthopaedic surgery


How much does an appointment cost?

Up to date pricing for appointments can be found here


Can I use my Health Insurance? Are you BUPA registered?

We are part of the Oxford Physiotherapy Service Ltd and we are recognised by all UK health insurance providers. You will need to speak to your health insurer to ask for pre-authorisation with our partner clinic, The Oxford Physiotherapy Service, 29 Grove St, Oxford OX2 7JT.


What should I wear to my physiotherapy appointment?

If it is a back or leg problem please bring a pair of shorts if possible; something flexible which allows you to stretch and move freely. We will need to see the affected area and you will need to remove enough clothing for us to assess it. If you are a runner it would be helpful to bring your running shoes. For a bio-mechanical analysis of cycling technique relating to injury, cyclists can arrange to bring their bike and turbo trainer to set up in the gym.


Can I park at the University Club?

Yes, there is pay and display parking in Mansfield Road; please bring some change for the parking meter.


What is Pilates?

Pilates is a form of exercise focusing on postural strength. It is widely used by physiotherapists and other health professionals to help strengthen the back, deep abdominal and gluteal muscles, improve posture and flexibility, help reduce or manage low back pain among other injuries. Pilates is also widely used in sports to improve performance or prevent injury, and many of the exercises will be familiar to athletes who may have used them as part of their 'core strength' programmes.


Do I have to be a member of the University Club to attend Pilates or Physiotherapy?

No. Anyone can book a physiotherapy appointment and join our classes; you do not have to be affiliated with the University. You may need to ring the buzzer to be let into the building and let the receptionist know why you are there.


What if I can't make it to my regular class, can I attend another one on the timetable?

Yes, as long as you let us know. Generally the classes will all be fully booked (max 12 per class) however there is usually room for one extra. We ask you to wait until the start of the class to see if there is space and please realise that we cannot guarantee that there will be space if all 12 participants turn up. We ask you to try and take any catch-up classes within a week or two of the missed class, and I'm afraid you cannot accrue these to carry over to the next course. Please try to stick to your booked class as much as possible to keep class swaps to a minimum and avoid over-crowding at popular times; as a guide try to keep to a limit of two class swaps per term term.


Can I have a refund for missed classes or use them as credit for the next course?

No. Unfortunately everyone misses one or two classes due to unforeseen circumstances and it would be impossible to refund everyone. If you miss a class you can try to make it up by coming to another class on the timetable. We ask you to try and take any catch-up classes within a week or two of the missed class, and I'm afraid you cannot accrue these to carry over to the next course.


I have done a couple of gym-based Pilates classes before but not recently, should I join a beginner's class or intermediate?

This really depends on your level of fitness, body awareness and injury. If you have any back problems or other injuries we would strongly recommend a beginner's course as it is very important to get the basics right. However if you are fairly sporty or have done other classes (eg yoga, body balance etc) and you feel you would like to work at a higher level you could join an intermediate class. We always suggest that you book a 1:1 session to go over the basics so that you are aware of which muscles you are trying to activate and how.


I have back problems, is Pilates suitable for me?

Probably, if it has been recommended for you by a physiotherapist. If you are unsure, we recommend booking a physiotherapy assessment at Oxford Sports Physio so we can guide you as to whether you are ready for Pilates, what exercises to focus on or be more cautious with. Your symptoms should be manageable and mild enough to allow you to move and exercise; if you are in severe pain or have difficulty moving and getting on and off the floor, you are likely to need some individual sessions or treatment first before joining a class.


What should I wear for Pilates?

Anything you find comfortable which allows you to move freely and stretch. Close fitting / lycra is not essential but does allow the teacher to see more clearly that your posture and positioning is correct. You don't need shoes for the class.


What should I bring with me to Pilates? Is equipment provided?

Please bring a small towel to use as a head support. Everything else is provided (including mats and small equipment such as therabands, Pilates circles, rollers and soft balls).


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